Privacy Policy
At GreenSprout Toys Ltd., we prioritize the privacy and protection of your personal data when you interact with our online platform and services. This policy outlines how we collect, use, and safeguard your information in compliance with the GDPR and other applicable laws.
Information We Collect
We collect information necessary to provide and improve our products and services. This includes:
- Personal identification details, such as name, address, and contact information
- Payment information when you make purchases online
- Order history and preferences to customise your experience
- Technical data collected automatically like IP address and browser type for security and performance
How We Use Your Information
Your data is used to:
- Process and fulfill your orders, including delivery and payment
- Manage your account and provide customer support
- Ensure compliance with toy safety regulations and quality control
- Improve our products, services, and website functionality
- Communicate important updates or legal notices related to our services
Data Sharing and Security
We do not sell or rent your personal data. We may share information with trusted third-party service providers who assist us in:
- Payment processing and order fulfillment
- Delivery and logistics
- Website hosting, maintenance, and analytics
All partners are obligated to keep your data secure and confidential.
Your Rights Under GDPR
You have the following rights regarding your personal data:
- Access to the personal data we hold about you
- Correction of inaccurate or incomplete data
- Request deletion of your data where no longer necessary
- Object to or restrict certain processing activities
- Data portability for transferring information to another service
To exercise these rights, please contact us at the physical address below.
Data Retention
We retain your personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements.
Cookies and Tracking
Our platform uses cookies and similar technologies to enhance user experience, analyse traffic, and personalise content. You may manage your cookie preferences through your browser settings.
Children’s Privacy
As a provider of children’s educational toys, we do not knowingly collect personal data from children under the age of 13 through our online platform. If we become aware that we have collected such data inadvertently, we will take steps to delete it promptly.
Contact Information
For questions or concerns regarding this privacy policy or your personal data, please contact us at our registered address:
GreenSprout Toys Ltd.87 Maplewood Avenue
Suite 3B
Manchester, Greater Manchester
M14 6XJ
United Kingdom
This privacy policy is subject to periodic updates to reflect changes in our practices or legal requirements. We encourage periodic review when you visit our site.